At Dial One Schilling Plumbing, Heating and Air Conditioning, we are committed to providing each customer the highest quality service, installation and repair services. It is our goal that when you choose Dial One Schilling for your plumbing, heating and air conditioning needs, you will always have an experience that exceeds your expectations.

We shall operate Dial One Schilling according to the standards and company guidelines so that our customers and the general public can depend on Dial One for consistent quality service.

We shall execute our work in conformity with federal, state and local laws, maintain all necessary licenses and qualifications, and refuse to be a party to any action that violates these regulations.

We shall provide prompt and courteous service at all times, maintaining a normal work week, and where appropriate be ready to render emergency service to meet the public need.

We shall maintain effective telephone service for all who want our services, answering the call warmly, competently, and with Dial One Schilling, Plumbing, Heating and Air Conditioning.

We shall keep our customers informed as to the services we are doing for them, including time of completion, changes in cost and any decision to subcontract work undertaken.

We shall always seek to replace and correct promptly any defective material or workmanship and shall not interpret payment as acceptance of such work.

We shall take precautions to protect furnishings, the interior surfaces, as well as landscaping and the property in general, in the course of performing our services.

We shall always endeavor to have all materials and services for our customers to be of high quality, creating a desire to continue to do business with us.

We shall always advertise and seek business according to the Dial One standards in order to inspire confidence that we deliver the exceptional service promised.

We shall have all personnel and vehicles identifiable as part of Dial One Schilling Plumbing, Heating and Air Conditioning and maintain standards of cleanliness and order that reflect pride in our work and company.